Digital

Medclean 360 - Medclean’s all-in-one digital operating platform - helps create a 360-degree, bird’s-eye view of daily cleaning & laundry operations, staffing information, scope effectiveness and, critically, service compliance.

APP-BASED SERVICE DELIVERY

A Digital Service Framework, Driving Better Outcomes.

A fit-for-purpose service delivery framework that brings together Medclean’s proven aged care approach, ISO-certified systems, consistency of standards, unrivalled knowledge and rigorous compliance focus.
The platform is underpinned by a unique understanding of site operations and aged care requirements, offering both standard compliance features and innovative tools to improve performance.
The data created day-to-day is supported by Power BI analytics, which creates insight-rich reports that inform improvements and action plans while making predictive recommendations in line with long-term performance trends.
Importantly, reports ensure clients can remain up to date on how the cleaning and laundry functions are working within the broader context of their facility’s operations.

Must-Have Features,
All in One Place.

Geo-fenced staff sign-in and sign-out information, providing an accurate picture of service levels and staff presence to support safety systems and outcomes.
Digital staff induction and training, including Worker Screening information and verification. Core modules are delivered, recorded and refreshed at automated intervals, supported by face-to-face training on important processes.
This brings an added layer of compliance and effectiveness to Medclean’s existing training regimen – which is often referenced as the most comprehensive in our field.
Access to critical procedural information, reinforcing elements covered by Medclean’s industry-leading training programme and offering timely reminders to staff to remain on top of their game.
Real-time risk and incident reporting that not only supports Medclean’s WHS culture but ties in with facility safety obligations.
Live updates and alerts to staff around facility operations and changing circumstances, including outbreaks, safety alerts, areas of focus, urgent client requests and key resident feedback.
Detailed task completion tracking and information, including digital checklists and clear visual evidence that bring to life Medclean’s sustained standards and results.

AI-driven analytics to inform improvements, illustrate trends and make predictive recommendations within the context of broader facility operations.

Results, The Right Way.

The truth is that results alone have never been enough. They need to be achieved a certain way, through rigorous compliance and in step with the needs and expectations of the Registered Providers that call on their suppliers to share in their challenges.
This bigger picture has informed our approach to digitalisation. Where many technology offerings are focused on features and data, our view is that this does not need to come at the expense of personal touch and service excellence - instead, it needs to enhance them.
Medclean 360 is a key tool that helps us get to where we need to be – without sacrificing our service culture, values, ISO-certified systems and ultimate focus on driving positive resident outcomes. These facets have served our long-term clients well for decades and created lasting results.
At a time of unprecedented change and scrutiny in aged care, this proven solution delivers important information to the fingertips of Medclean’s experienced management team, allowing us to take stock, strategically pivot when needed and ultimately enhance outcomes.

Built by Experts,
Proven in Aged Care.

Our solution is developed in partnership with a proven developer of software that supports site operations in the most complex of sectors (including aged care) - and for some of Australia’s largest companies.
It is fit-for-purpose and ready-made for empowering the delivery and oversight of Medclean’s dedicated aged care cleaning and facility support services, particularly in the context of the new Aged Care Act.
Join us in experiencing specialised services that, more than ever, will allow you to focus on your core business of care.

GET IN TOUCH TO LEARN MORE ABOUT MEDCLEAN 360