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We are Medclean.

Medclean is a leading provider of specialist facility services for the aged care sector.

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For more than 35 years, we have developed and delivered high-quality cleaning, infection control, laundry and process consulting solutions to leading aged care providers across Australia.

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ABOUT US

For over three decades, Medclean has offered superior service and innovative solutions to some of the aged care sector's largest and most reputable providers. Our business has grown from humble beginnings into a diversified facility services operation that delivers managed cleaning, laundry and maintenance services across Australia. 

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Importantly, we aren't generalists. Our deep expertise and dedicated approach to aged care enables us to stand above others in delivering targeted, effective services that fully grasp the fundamental role that infection control and cleaning play in the daily running of any facility. This industry-specific knowledge helps our experienced management team create solutions that strike the optimal balance between complementing a client's business and complying with the complex regulatory environment in which they operate. 

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We pride ourselves on developing long-standing relationships with our clients - several of which are not-for-profit organisations we have worked with for more than 10 years. In all we do, we are focused on enriching the lives of aged care residents by providing them with a clean, safe environment to call home.

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We are also committed to constantly innovating our approach. We invest considerable time and resources into integrating the latest equipment, methodologies and processes across our many service areas. Our systems are ISO-certified and we ensure we remain connected to current developments and best practices in our industry through membership of bodies such as the Aged & Community Care Providers Association (ACCPA) and the Building Service Contractors Association of Australia (BSCAA).

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These factors, combined with a determination to win the confidence of our clients and serve as a critical partner to them, have helped Medclean earn its industry-leading reputation.

We have received ISO certification for the following systems:

  • ISO 9001 Quality Management System

  • ISO 14001 Environmental Management System

  • ISO 45001 Occupational Health & Safety Management System

About

OUR SERVICES

We aim to put our clients at ease by delivering cleaning, laundry and maintenance services customised for each facility, enabling them to operate at maximum efficiency and compliance. In addition to our core offering, we also provide process consulting services to select groups on their cleaning & laundry processes and issues management.

Cleaning

A tailored cleaning solution that works for your facility and residents.

Maintenance

Practical maintenance

support for your property infrastructure and assets.

Laundry

Bespoke laundry management for

facilities of all sizes.

Consulting

Knowledge & insights

that position clients for
long-term success.

Services
COVID
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Introducing: 
 

Medclean
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Commitment

OUR APPROACH

Medclean's services are delivered based on unique insights, transparent processes and proven procedures.

Our experience-based approach promotes practicality, adaptability and collaboration alongside the following pillars.

INFECTION CONTROL

At the core of our services is our commitment to infection control. Our senior personnel have comprehensive knowledge of infection control best practice, with all staff receiving internal and external training. We implement systems to prepare your facility for any virus-related issue and have formal processes to manage the outbreak of infection. At every step, we follow all Department of Health directives and guidelines.

QUALITY MANAGEMENT

Supervisors monitor all sites closely and provide regular inspection reports. Our comprehensive auditing system includes the delivery of corrective action plans as needed and follow-up processes on a regular basis. All client facilities undergo regular standard compliance inspections and internal benchmarking against other facilities.

COMPLIANCE

Our management team has extensive experience with Aged Care accreditation, ensuring all processes and quality management procedures are designed to comply with the requirements of the continually improving Accreditation Standards, Guidelines and Directives. The team has also attended training on accreditation standards for aged care, sharing this knowledge with key staff and clients. For accreditation assessments, Medclean provides onsite support by senior personnel and ensures delivery of all necessary documentation to the Commission.

WHS & INJURY MANAGEMENT

Medclean has a robust safety culture. Formal training and guides are provided to staff onsite, acting as a playbook on how to safely go about their daily work. Our extensive approach covers every operation and expected outcomes, clearly specifying the safest methods for completing duties. We also provide a balanced and nationally consistent framework to secure the health and safety of workers, workplaces and consumers.

CONTACT US

(02) 8757 3724

HEAD OFFICE
103/43 Majors Bay Road
Concord NSW 2137

©  Medclean Pty. Ltd.

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